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Baltimore Named Top 10 Digital City

The Center for Digital Government and Government Technology recently named Baltimore as one of the top 10 digital cities in the country. Baltimore was ranked at number 9 on the list. The survey ranks cities based on a number of criteria to determine which are using technology to the greatest benefit of its citizens.
In its eleventh year, the Center for Digital Government Digital Cities Survey is conducted annually. The survey is the first and only survey model providing a sustained assessment of city governments’ use of information and communications technology. The Center for Digital Government’s Digital Cities Performance Institute identifies and promotes best practices and emerging trends in the public sector IT community.
The survey uses a number of criteria to determine which municipalities make the cut, and which aren't quite keeping up with technology. The top 10 cities are selected in four different population based categories. Municipalities are then judged on their commitment to technology use,  the impact of technology  across multiple municipal program areas, measurable progress on technology use and initiatives from the prior year, cost savings in hard and soft dollars across the municipality brought to city programs and departments as a result of technology use, innovation in adding new technology and using new technology tools and an attitude toward technology that demonstrates a spirit of  effective collaboration.
This is Baltimore's first appearance in the top 10.

Writer: Amy McNeal
Sources: Baltimore City, Government Technology
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