Fire Chief James Clack doesn't rely on radios or meetings at the firehouse to talk to officers and firefighters in Baltimore's Fire Dept. He turns to social media, and he's one of the first fire chiefs in the country to do so.
Here's an excerpt:
"In the age of the Internet, some fire departments have tried to limit what makes it online, but some chiefs have used technology to allow them to better communicate with firefighters and officers.
Baltimore Fire Chief James Clack has been one of the most proactive chiefs in the country when it comes to using social media.
"I really have a lot of ways to interact with our workforce," he said during a session at Firehouse Expo today that also include Syracuse Fire Chief Mark McLees and Memphis Fire Chief Alvin Benson."
Read the entire article here.